Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from CATLYX.COM (the “Company”) or its website (the “Site”). We take your privacy seriously.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
Log Files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information about browsing behavior on the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information collected to:
Screen for potential risk and fraud (particularly your IP address).
Improve and optimize our Site (e.g., analytics about how customers browse and interact with the Site, and assessing marketing and advertising campaign success).
We use Order Information to:
Fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and/or order confirmations.
Communicate with you.
Screen orders for risk or fraud.
Provide you with information or advertising related to our products or services based on your preferences.
Additionally, we may use Personal Information for:
Marketing communications.
Personalizing Site content and improving user experience.
Internal research and service development.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it as described above. For example:
We use third-party platforms for payment processing and order fulfillment.
We may use analytics tools like Google Analytics to understand how customers use the Site.
We may share your information with delivery services to complete your transactions.
We do not sell your personal information.
YOUR RIGHTS
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
Access and Data Portability: Request details about the personal information we collect and how it’s used.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Direct us not to sell your personal information.
If you are a European resident, you have the right to:
Access the personal information we hold about you.
Request that your personal information be corrected, updated, or deleted.
To exercise your rights, please contact us at privacy@catlyx.com.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you request its deletion.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a new effective date.
CONTACT US
For questions about our privacy practices or if you would like to make a complaint, please contact us:
Email: privacy@catlyx.com